Deluxe Family Suite
- 2 Single beds
Hotel · Hanoi · Ha Noi Municipality
Hanoi Exclusive Hotel
A 3-star stay in Hanoi's Old Quarter, steps from Hoan Kiem Lake and the city's most walkable sights.
- Check-in from 14:00 with express options
- Free Wi-Fi in all rooms and common areas
- Paid airport shuttle and car hire available
8.6
Great
132 reviews
Booking.com 8.6 · 132 reviews
About
Hanoi Exclusive Hotel
Hanoi Exclusive Hotel sits on Hang Dieu Street in the heart of the Old Quarter, a 7-minute walk from the Thang Long Water Puppet Theatre. With a 24-hour reception, currency exchange, and a tour desk, it's built around convenience for exploring the city on foot.
The hotel offers a range of practical services: express check-in/out, daily housekeeping, laundry and dry cleaning, and a business centre. Rooms are soundproofed and come with air conditioning, minibars, and flat-screen TVs, while family suites and connecting rooms accommodate groups travelling together.
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Staff service is exceptional — Guests consistently mention friendly, helpful staff who go out of their way—from organizing tours to personal gestures like buying porridge for a sick guest.
- Unbeatable Old Quarter location — The hotel is a short walk to Hoan Kiem Lake, the city center, and countless restaurants, making it an ideal base for exploring on foot.
- Rooms are new and clean — Guests praise the modern, spacious rooms with comfortable beds, big balconies, and up-to-date bathrooms.
- Breakfast gets high marks — The buffet includes a wide variety—fresh fruit, pastries, cereals, and hot dishes—that guests repeatedly call out as a highlight.
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Worth weighing
4 to weigh- No on-site parking — There is no listed parking facility, which could be an issue if you plan to drive. The hotel doesn't mention any parking options in the data.
- Pets are not allowed — If you're travelling with an animal, this hotel won't work—no pets are permitted on the property.
- Check-in window is limited — Check-in is only between 14:00 and 23:59. If you arrive late at night, you may miss the window, which could be an issue for some travellers.
- Some rooms are on the smaller side — While spaces are praised, the basic Guest Room and Superior Double are compact—especially for those expecting a larger footprint.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Superior Double Room
- 2 Single beds or 1 Double bed
- Street view
- Shower
- Air conditioning
Guest Room
- 1 King-size bed
- City view
- Shower
- Balcony
- Air conditioning
Executive Suite
- 1 King-size bed,1 King-size bed and 1 Sofa bed
- City view
- Shower
- Balcony
- Air conditioning
Family Room
- 1 King-size bed,2 Single beds
- City view
- Shower
- Air conditioning
Deluxe Double Room
- 2 Single beds or 1 Double bed
- City view
- Shower
- Balcony
- Air conditioning
Deluxe Quadruple Room
- Sleeping arrangements for 4 persons
- City view
- Shower
- Air conditioning
Connecting Room
- 1 King-size bed
- City view
- Shower
- Balcony
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Room comforts
- Air conditioning
- Heating
- Soundproofed rooms
- Mini-bar
- Electric kettle
- Flat-screen TV
- Free toiletries
- Sitting area
- Dressing area
- Ironing facilities
Hotel services
- 24-hour reception
- Express check-in/out
- Concierge
- Currency exchange
- Laundry
- Dry cleaning
- Room service
- Tours/Ticket assistance
- Car hire
- Business centre
- Fax/Photocopying
Safety & accessibility
- 24-hour security
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
- Lift
- Safe deposit box
- Non-smoking rooms
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.6/10 from 132 reviews
Booking.com · 8.6 · 132 reviews
8.6Verified guest“The bright rooms with large terraces were exceptional, and the staff were eager to help with wake-up calls and ironing. The location is perfect—the city center, Old Quarter, and Hoan Kiem Lake are all within a 5-minute walk.”
8.6Verified guest“A beautiful hotel with enthusiastic staff. The breakfast offered plenty of choice—coffee, toast, cereals, pastries, and fruit. The short walk to the train station was handy, and the wine bar Symposium, a 10-minute walk away, was a nice bonus.”
8.6Verified guest“It was close to everything I wanted to see in Hanoi, including Hoan Kiem Lake and good restaurants.”
8.6Verified guest“Lovely place, friendly welcome. My room was spotless and had a great big balcony.”
8.6Verified guest“Everything was brand new. The breakfast had a huge variety—milk, breads, and cereals—and Hoan Kiem Lake was easy to reach.”
8.6Verified guest“The atmosphere was quiet.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Around the hotel: The hotel sits on Hang Dieu Street in the Old Quarter, within a 5-minute walk of Hoan Kiem Lake and the city center. The Thang Long Water Puppet Theatre is a 7-minute stroll away, and countless food stalls and restaurants line the nearby streets.
Getting around: Walking is the best way to experience the Old Quarter's narrow lanes. For longer trips, the hotel can arrange tours, car hire, or an airport shuttle (paid). The nearest train station is a short walk according to some reviews.
40 Hang Dieu Steet, Old Quarter Hoan Kiem District, Hanoi, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 26 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in runs from 14:00 to 23:59, and check-out is until 11:00.
Are pets allowed?
No, the hotel does not allow pets.
Is there an airport shuttle?
Yes, the hotel offers a paid airport shuttle service. You can also arrange car hire through the hotel.
Is breakfast included?
Yes, guests consistently mention a breakfast buffet with a wide variety of options, including fresh fruit, pastries, cereals, and hot dishes.
Does the hotel have parking?
The hotel does not list any on-site parking facilities. If you plan to drive, you may need to find public parking nearby.
Are there family-friendly room options?
Yes, the hotel has family rooms, including a Deluxe Family Suite and a Family Room that sleeps up to four, plus a Connecting Room option.
The bottom line
If you want a comfortable, well-run base in Hanoi's Old Quarter, Hanoi Exclusive Hotel delivers on the essentials—clean rooms, a filling breakfast, and staff who genuinely care. The lack of parking and strict check-in window are minor hurdles for most travellers, but the central location and service make it a solid pick.
8.6Great value for central Hanoi
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